Customer Service is key

We have been serving clients in Tunbridge Wells since 2003

Testimonials from our mortgage and financial services clients

Wells Financial always go the extra mile and believe that impeccable customer service should be at the core of all we do. Therefore we are pleased to share with you a range of testimonials from our wonderful clients that have kindly shared with us their thoughts on our services.

I wouldn't go anywhere else for my mortgage needs!

— Matthew J, Goudhurst
06/03/2024

I have used Wells Financial a number of times. That in itself should be a good sign. They are always professional and proactive in dealing with issues and progressing the case. Polite, friendly and detail oriented. I look forward to using their services in the future!

— James B, Tunbridge Wells
03/05/2023

Steve and Sharon made the mortgage process considerably less stressful than I thought it would be. Professional and informative from start to finish, I would definititely recommend and use again. Thank you!

— Beth S, Gillingham
02/04/2024

I would like to thank you and Sharon for your attention in this matter and I have found dealing with Wells Financial to be straightforward and very professional.

— Ashley Balls, Milton Keynes
06/06/2024

We have been served by Wells Financial for well over a decade. They provide top class advice and always go the extra mile to get us a great deal. We think of going nowhere else.

— John P, Twickenham
27/11/2023

We are very happy with the service and support from Adam and David with regards to our mortagage recommendations and application and Sharon and Adam for our Life Insurance. Everyone has been very supportive during this process and really helped us achieve our house move. We have already recommended you to friends. Thank you!

— Eleanor W, Uckfield
31/03/2023

Adam and the team provided a fantastic service as always. The deal recommended on our mortgage was considerably cheaper than I could find directly. Thank you for all your support.

— George S, Tunbridge Wells
12/01/2023

Remortgaging has to be one of life’s biggest headache-inducing pieces of life admin, but Steve and the team at Wells Financial made the process as pain free as it could possibly be. Everything was explained clearly and efficiently, and throughout the process I felt confident that everything was in good hands. Thank you!

— Daniel H, Brighton
03/01/2023

We're very happy with Wells Financial and have used them several times over the last few years. They are always, efficient, reply quickly, have sensible advice that they explain clearly and help us make the best possible decisions at the time. It's such a relief to have them on our side and I recommend them to anyone who asks.

— Michael R, St Leonards-On-Sea
06/09/2022

Excellent service again, We are very pleased with the help, advice and assistance that we receive from the team at Wells Financial. First class.

— Craig C, Hildenborough
26/07/2022

Thorough clear service throughout from Adam and the team at Wells Financial. They dealt with any issues swiftly and helped me achieve the best result and desired outcome. They came highly recommended and I definitely recommend them too!

— Lila D, Tunbridge Wells
05/01/2022

Everything was excellent with Wells Financial. The level of service, communication, problem solving, help and advice was brilliant. Buying a house can be a stressful experience but knowing Wells Financial were on our side and helping us through the process made it so much easier. We would definitely recommend them to anyone.

— Mike R, St Leonards-on-Sea
09/03/2021

Fantastic and expert service and advice from start to finish. We cannot recommend highly enough. We have used for mortgage, as well as life, buildings and contents insurance and the service has been impeccable.

— Ben M, Tonbridge
11/09/2020

Have used Wells Financial on three occasions over the years. The service record has been of a very high standard and I would certainly recommend the service to others.

— Nigel B, Staplehurst
25/02/2020

A fantastic service as always – this is our third mortgage review with Wells Financial, and we would highly recommend to anyone. Clear advice, quick to turn things around and very speedy to respond to any queries we have. Thank you!

— Will O, Esher
21/01/2020

Very efficient team, who kept you up to date all the way through. We had an issue with NatWest but the team resolved the issue the same day. I would highly recommend.

— Amanda D & Matt A, Flimwell
03/12/2019

We are very grateful to Adam, Dave & Sharon for all their help and guidance throughout the process of obtaining our first mortgage. Will definitely recommend. Many thanks!!

— Rachel N & Joe S, Wadhurst
24/09/2019

I’m always very happy to tell others about the great service you all give. For me, the main thing is that I always feel very comfortable and reassured with the advice and service you all give. It’s really obvious the whole team work very hard for your customers to get the best and most appropriate deals, and I know nothing will get missed throughout the process; again this is very reassuring.

— Anthony H, Tunbridge Wells
04/03/2019

How can we help you?

We would be happy to help with any services you may require. From mortgages to financial services, our team has the experience to deliver. Please call us on 01892 517171 to discuss your needs or complete the form below and we will be in contact shortly.

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